Our Refund Policy

Ethana eWorld Humanitarian Organization values the trust and generosity of its donors. This refund policy outlines the terms under which refunds may be processed for donations made through our website.

1. Eligibility for Refunds

   • Refunds may be requested if there was an error in the donation amount or if the donation was made unintentionally.

   • Refunds will only be processed if the request is made within 14 days of the donation date.

2. Non-Refundable Donations

   • Donations made towards specific campaigns or initiatives that have already been utilized are non-refundable.

   • Donations made anonymously without sufficient verification of donor identity will not be eligible for a refund.

3. Refund Request Process

   • To request a refund, donors must contact us via email at support@ethanaeworld.org with the following details:

     • Full name of the donor.

     • Date and amount of the donation.

     • Reason for the refund request.

   • All refund requests will be reviewed, and a response will be provided within 7 business days.

4. Processing of Refunds

   • Approved refunds will be processed through the original payment method used for the donation.

   • Processing times may vary based on the payment gateway and financial institution.

5. Changes to the Refund Policy

   • Ethana eWorld Humanitarian Organization reserves the right to amend this policy at any time. Changes will be communicated through our website.

We are committed to ensuring transparency and maintaining the trust of our donors. If you have any questions regarding this policy, please contact us at support@ethanaeworld.org.