Privacy Policy

We collect only the details needed to deliver our programmes, process gifts, and communicate with supporters. This may include your name, contact details, payment information, communication preferences, volunteer history, and demographic insights you choose to share.

Your data is applied in ways that advance our mission and respect your preferences:

• Processing and acknowledging donations, sponsorships, and grants;
• Registering volunteers, scheduling trainings, and coordinating field assignments;
• Sharing programme updates, impact reports, and appeals tailored to your interests;
• Complying with statutory, regulatory, and audit requirements;
• Improving supporter experience through surveys, analytics, and feedback loops.

We rely on one or more of the following bases: your explicit consent, fulfilment of a contract (for example, a volunteer agreement), compliance with legal obligations, or our legitimate interest in advancing humanitarian objectives.

We never sell personal data. When necessary, we share information with trusted service providers—such as payment processors, email platforms, or logistics partners—who help us deliver our mission under strict confidentiality agreements and our direct instructions.

As a regional organisation, your information may be transferred to secure servers outside your home country. Whenever that occurs, we implement comparable safeguards, including data-processing agreements and technical protections.

We employ administrative, technical, and physical controls—such as encrypted connections, role-based access, and regular security reviews—to guard personal data against unauthorised access, alteration, disclosure, or destruction.

We keep personal data only for as long as it is required for the purposes described here, to satisfy legal requirements, or to resolve disputes. When data is no longer needed, it is securely deleted or anonymised.

Depending on your location, you may have rights to access, correct, update, restrict, or delete your personal data. You can withdraw consent or opt out of marketing communications at any time by contacting us at privacy@ethanaeworld.org.

We use cookies and similar technologies to improve user experience, remember preferences, and analyse aggregate traffic. You can adjust browser settings to manage cookies; disabling them may affect site functionality.

We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this policy to reflect changes in law, technology, or our operations. Revisions take effect upon publication, and continued use of our services constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle personal data, contact Ethana e'World Humanitarian Organization at privacy@ethanaeworld.org or call our office during business hours.